How We Help
Our Programs and Services
CareNet is a thriving and growing organization, serving approximately 400 families per month exclusively in Macon County. We offer an array of programs and services to meet the emotional, physical and spiritual needs of those we assist. We are always reassessing our current programs and service to identify new needs in the community.
Intake Process
The brief intake/interview process is the initial meeting with the client during which our team of volunteers gather information to address the client’s immediate needs to encourage his/her engagement and retention in services.
This initial meeting may also be used to provide our volunteers and staff with an opportunity to screen clients to determine if there are any other needs outside of our immediate support services, for which we may be able to provide referrals to other agencies and services or develop in-house programs to better meet the needs of those we serve.
Brief Intake/Interview documentation includes, but is not limited to the following:
- Immediate need for assistance
- Contact and identifying information (name, address, phone, birth date, etc.) – proof of residence in Macon County required
- Demographics
- Spouse/Partner/Roommate information (if applicable)
- Household members (dependents)
- Supplement Nutrition Assistance Program (SNAP/Food Stamps) – Current Household Benefits
Brief overview of status and needs regarding CareNet programs/services
- Food
- Clothing/Shoes – CareNet Thrift Store voucher provided for households (once every 3 months)
- Financial Appointments (Monday’s and Thursday’s) – Utility notice must be in disconnect status to be eligible for scheduling a financial appointment
- Referrals to partner agencies and/or community programs and resources
Household is assessed for program eligibility based on the U.S. Federal Poverty Guidelines published by the Department of Health and Human Services
What to Expect?
When you arrive, our friendly and dedicated staff of volunteers will ask you to fill out a basic form that provides proof of residency in Macon County, as we are a locally funded resource serving residents of Macon County exclusively.
- Please be prepared to provide a photo ID, as well as, proof of residence in Macon County (such as a utility bill)
- Clients should expect confidentiality and one-on-one attention. The average visit time for food assistance is 30 minutes, which includes wait time to be interviewed (please note: times may vary based on the number of clients requesting assistance for the day, as well as, individual case requests that require further attention and support)
- For food assistance, you are not required to show proof of income; however, for requests for Financial Appointments proof of income will be required
We believe your budget shouldn’t be a barrier to providing food for you and your family. Our friendly staff are here to give you FREE food help – whether it’s assistance in our CareNet Client Choice Pantry, referrals for applying for government programs (SNAP) or providing in-house nutrition/dietary cooking classes we are here to serve our neighbors in need by providing food and nurturing hope!
Hours of Support:
- Monday – Friday: 10:00AM – 1:00PM
What to Bring:
- Proof of Identity: Current NC Driver’s License or NC Photo ID or Passport.
- Proof of Residency: Utility bill showing Macon County address.
- Proof of Existence: Social Security cards for all members of household.
- Proof Income: Paycheck stub, Unemployment Letter or Disability Statement for all adults in household.
- Proof of Expenses: Mortgage Statement, Rental Agreement (Lease), Utility/Phone Bills.